R-Link: Go To Your Local Dealer

Mod Details

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This seems quite rare but some people (mainly Renault owners) are seeing the below fault on the R-Link radio (smart media system).

Go to your local dealer

No thanks.

I found this on a smart EQ I bought that had been lightly crashed. Luckily I had all the replacement parts so I could at least see which part was the issue.

The pictures tell you to put the SD card into a computer to repair it but I tried that. I tried adding the SD card update but it didn’t change the issue. I suspect that the software required isn’t available to the public. I also tried a known working SD card from another 453 but the issue didn’t change.

Step 1

Press the home button 5 times quickly to hard reset the stereo unit. If that doesn’t work…

Step 2

Eject the SD card, turn the car off, disconnect the battery, leave it 30 minutes, reconnect the battery, reinsert the SD card. If that doesn’t work…

Step 3

Disconnect the battery for 10 minutes before reconnecting. If that doesn’t work…

Step 4

Try updating to the newest firmware. Click. If that doesn’t work…

Step 5

You can try getting a replacement TomTom SD card for the smart off of eBay if you want. If that doesn’t work…

Step 6

I swapped out the metal box inside the dashboard, this is the radio unit. Changing the radio unit and having the original screen didn’t fix the fault.

I put the original radio box back in and tried a replacement screen. This fixed the problem.

So, the fault, in my case, is with the screen. Obviously it’s not ideal to buy a replacement screen but it was still cheaper than taking the car to the dealer as I’m sure they’d just fit a new screen anyway.